We weigh the door
Springs are specified to the actual mass of the door, not estimated from the model number. Wrong springs are the single most common installation error we are called out to correct.
- Correct spring = long motor life
Garage door installers you can actually check up on
Anyone can buy a bakkie and a drill. What you are really hiring is judgement: whether the springs get matched to the weight, whether the tracks go up plumb, and whether the person who quoted you is the person who arrives.
Employed technicians, not subcontractors
Written quote before we start
12-month workmanship guarantee
Same-day calloutsAcross Gauteng, 7 days a week
Fixed price before we startWritten quote on site, nothing added later
12-month workmanship guaranteeOn every door, motor and repair
Fully stocked vehiclesSprings, cables and motors on board
How to hire
Seven questions worth asking any garage door installer
The garage door trade in Gauteng has a low barrier to entry and a very high ceiling for damage. A badly hung door will bind, wear out its rollers, cook a motor and eventually drop. So before you accept the cheapest quote, ask these — of us, and of everybody else you phone.
Are your technicians employed or subcontracted? If the answer is vague, that is the answer. Will the person who quotes me be the person who fits it? Do you weigh the door before you spec the springs? Are safety cables included on extension-spring doors? Will you fit safety reverse and test it with me watching? Do you remove and dispose of the old door? Is the guarantee in writing, and for how long?
We answer all seven the same way every time: employed, yes, yes, yes, yes, yes, and twelve months in writing. A quote that is R700 cheaper because it quietly omits four of those is not cheaper. It is just smaller.
What our installers do differently
The bits that never appear on a quote
None of this is expensive. It is simply the difference between doing the job and getting through it.
We hang the tracks plumb
Tracks that are 5mm out of parallel will bind, wear rollers and load the motor for the rest of the door's life. It costs nothing to get right on the day.
- Measured, not eyeballed
We fit safety cables
On any extension-spring door, a safety cable is what stops a snapped spring becoming a projectile. It is a cheap part that some quotes quietly leave out.
- Standard on every install
We set the safety reverse
And we test it in front of you, with an obstruction, so you can see the door stop and go back up. If an installer will not demonstrate this, ask why.
- Tested with you watching
We take the old door away
Removed, loaded and disposed of. Not left leaning against your wall for you to deal with on a Saturday.
- Included as standard
We hand over the paperwork
Written guarantee, manufacturer warranty registered, remotes paired, manual release demonstrated. Then we go.
- 12 months, in writing
Red flags
Signs you are talking to the wrong installer
We are not trying to frighten you. These are simply the patterns behind almost every remedial job we get called to.
A firm price over the phone, sight unseenNobody can price a door they have not measured. That number will change.
No written quoteA verbal number is a negotiating position, not a price.
"We do not need to see the headroom"Then they do not yet know which track system your garage can take.
Cash only, no paperworkNo invoice means no guarantee and no warranty registration.
Springs "the same as the last one"The last one may have been wrong. That is often why it broke.
Refusal to demonstrate the safety reverseIt is a thirty-second test. There is only one reason to skip it.
FAQ
Choosing an installer
How to tell a professional from a bakkie with a ladder.
Still not sure?
Send us a photo of your garage door on WhatsApp. We can usually tell you what has failed before we load the van.
WhatsApp a photoHow do I find a reputable garage door installer in Gauteng?
Ask for a written quote, ask whether the technicians are employed or subcontracted, and ask what the guarantee covers and for how long. A company that answers all three straight away is usually a company worth booking. One that gets vague about any of them has told you something useful.
Is it cheaper to install a garage door myself?
It is cheaper right up until it is not. Hanging a door involves de-tensioning and setting torsion springs, which is genuinely dangerous work — it is one of the few DIY jobs in a house that regularly sends people to hospital. Add a door hung out of square and a motor sized by guesswork, and the saving evaporates in about two years.
Do you use subcontractors?
No. Every technician who arrives in a Clearpath vehicle is employed by Clearpath. It is slower to grow that way and we are fine with that — it is the only way to know what is happening in somebody's driveway forty kilometres away.
Are your installers insured?
Yes. Public liability cover, branded vehicles and technicians who introduce themselves by name. If anything goes wrong on your property while we are on it, that is our problem and not yours.
Can you install a door I bought myself?
Sometimes, but we will be straight with you: we cannot guarantee hardware we did not supply, and a surprising amount of the imported flat-pack door stock sold online is not sized or braced for a South African double opening. We will look at what you have bought and tell you honestly whether we can hang it safely.
Where we work
Garage door technicians across Gauteng
We run vehicles out of Johannesburg, Pretoria and the East Rand, which means most of Gauteng is a short drive rather than a full day's travel. Pick your area for local turnaround times and pricing.
Book a technician
Get a quote from installers who show you the paperwork.
Free on-site measure, written price, employed technicians and a twelve-month guarantee. Across the whole of Gauteng.
No subcontractors · No surprises · No leftover door on the driveway
Keep reading
Related services
Contact
Speak to a garage door technician, not a call centre
- Phone
- 0860 017 435Answered by a person. Mon–Fri 07:00–18:00, Sat 08:00–14:00.
- Send us a messageA photo of the door or the motor usually tells us what has failed.
- info@clearpathgaragedoors.co.zaPlans, specifications and estate quotes welcome.
- Service area & hours
- Johannesburg, Pretoria, Centurion, the East Rand, the West Rand and the VaalMon–Fri 07:00–18:00 · Sat 08:00–14:00 · Emergency callouts 7 days a week